PRODUCT CARE

We recommend hand washing with warm soapy water after each use. For a deeper clean, use a bottle brush and a mixture of baking soda and warm water. Rinse thoroughly and allow to air dry with the lid off. For straws, soak in dish soap or use a straw-cleaning brush for best results.

Most cups are dishwasher safe. However, to maintain appearance and finish over time, hand washing is recommended. Cups with glitter or 5D finishes should always be hand-washed to keep them looking their best. Do not freeze or microwave any HydroJug products.

Fill your bottle with a mixture of 1 tablespoon of baking soda and warm water, let it soak overnight, then rinse thoroughly. For stubborn stains, a mixture of white vinegar and baking soda works well. Avoid bleach or abrasive cleaners.

Our triple-wall insulated Travelers and Sport bottles keep drinks ice-cold for up to 24 hours. The Coffee Traveler keeps drinks hot for up to 6 hours and cold for up to 12 hours. The Pro Jug v2 with a Neoprene Sleeve keeps drinks cold for 2–4 hours.

Yes! We sell replacement lids, straws, and other accessories on our website. Check the Accessories collection to find compatible parts for your specific bottle model. The Removable Straw Lid features transparent, antibacterial Tritan with a leakproof design and secure locking mechanism.

We don’t recommend freezing your HydroJug. Most plastics become brittle at very low temperatures. Thanks to the wide-mouth opening, it’s easy to add ice instead for ice-cold hydration all day.

Our products use #2 HDPE (High-Density Polyethylene) and #5 PP (Polypropylene) plastics — both BPA-free and high-grade, commonly found in food containers. Many competitors use PETG plastic, which is less durable and not dishwasher safe. The HydroStraw is also BPA-free Polypropylene.